技能与专家团部署手册Skills and Expert Team User Guide

先看三个入口的作用Three entries, one product

WorkBuddy 是主要运行与生态分发入口。官网是品牌、产品说明、下载与支持入口；Broadlatus 桌面端是快捷准备与既有客户工作台。三者交付同一产品，版本和范围需分别核对。WorkBuddy is the main runtime and ecosystem distribution channel. The website provides brand information, product scope, downloads and support. Broadlatus desktop prepares packages and retains the customer workbench. They deliver the same products; check each version and scope.

两个技能已提交腾讯审核；专家团上架工作正在推进，均未公布正式市场安装入口。审核不等于已公开上架，也不代表腾讯对业务结果提供保证。发布后官网补充真实入口。The two skills have been submitted for review; the expert team listing is progressing. No formal public marketplace installation link is announced yet. Review does not mean a public listing or a guarantee of business results. Actual links will be added after release.

在桌面端准备产品Prepare in the desktop app

1. 安装 preview.28 或更新版本，打开“产品中心”。无需账号即可准备产品；先安装 WorkBuddy，并准备自己的账号与模型额度。Install preview.28 or newer and open Product center. Package preparation needs no Broadlatus account. Install WorkBuddy and bring your own account and model access.
2. 每张卡片展示名称、1.0.0 版本、用途和平台状态。点击“准备并打开”：原 ZIP、使用手册和部署指令保存到本机产品交付目录，指令复制到剪贴板，并尝试打开 WorkBuddy。Each card shows name, version 1.0.0, purpose and platform status. Choose Prepare and open: the original ZIP, manual and instruction are saved locally, the instruction is copied, and the app attempts to open WorkBuddy.
3. 在 WorkBuddy 新任务粘贴并发送。由其可用的原生专家／技能管理能力检查包结构、标识和版本，再导入当前用户范围。若工具不支持，按 WorkBuddy 当前管理界面的导入入口操作，不能把聊天回复当安装完成。Paste and send in a new WorkBuddy task. Its available native expert or skill management capability checks structure, ID and version, then imports in the current user scope. If unavailable, use the current WorkBuddy management interface. A chat response alone is not installation.
4. 已有同名产品先核对实际文件与版本；同版同指纹可复用，有差异先保留、备份和确认。不改客户资料、不覆盖其他技能。最后核对实际位置、版本和可召唤入口。Check any existing same-name product and its files/version. Reuse identical packages; preserve differences and confirm a backup before replacement. Do not overwrite customer records or other skills. Verify the actual location, version and callable entry.

B2B外贸客户开发与跟进专家 · 1.0.0B2B Customer Development & Follow-up Expert · 1.0.0

十岗位按需协作：从我方资料、客户背调与建档，到九阶段判断、开发策略、业务确认、材料起草和独立评审。Ten roles work as needed: company facts, customer research and records, nine-stage assessment, strategy, business clarification, drafting and independent review.

十岗位包括统筹、公司产品资料、客户资料、定位与阶段、策略、业务确认与协同、沟通起草、独立评审、信息同步、汇报。按任务需要调用，不能只在普通对话里假装完成专家分工。The ten roles cover coordination, company/product facts, customer records, positioning/stages, strategy, business clarification, drafting, independent review, information synchronization and reporting. Invoke roles as needed; a simulated role dialogue is not actual expert-team execution.

先提供我方真实公司产品资料、客户名片／域名／来信和授权的工作区。每轮保存事实、未知、阶段依据、下一步和待人确认项。内部产品、研发、供应商或权限不足时，先生成对内确认材料，收到真实答复后再更新。Provide real company/product facts, a customer card/domain/message and an authorized workspace. Keep facts, unknowns, stage evidence, next steps and human decisions. When product, R&D, supplier or authority information is missing, prepare an internal clarification request and update only after receiving a real answer.

邮件写作与评审分开，六维百分制，至少95分且没有事实、权限或商业承诺阻塞才形成待人工确认稿。不会凭空取得邮箱权限；草稿箱写入和实际发送需独立配置并明确授权。不同电脑、模型与权限仍需在自己的环境验收。Drafting and review stay separate. A draft needs at least 95/100 across six dimensions and no factual, authority or commercial-commitment blocker before human confirmation. Mailbox access is not automatic; draft insertion and sending need separate setup and explicit authorization. Validate on your own device, model and permissions.

工业品外贸客户背调与建档 · 1.0.0Industrial Customer Research & Records · 1.0.0

输入名片、企业名称或域名，核实客户主体与工业业务，保存来源、证据与待核项，按持续开发目录建立档案。Start with a card, company name or domain. Verify identity and industrial activity, retain sources, evidence and unknowns, and create continuing customer records.

示例：根据这张名片做客户背调，先确认是哪家公司，再按客户档案、日志、深度调研和独立联系人记录的结构建档。来源打不开就标明未核验，不混合同名公司，不把推断当事实。Example: research this business card, confirm the company first, then create the archive, log, deep research and separate contact records. Mark inaccessible sources unverified, keep same-name companies separate and distinguish inference from fact.

差旅记账与报销整理 · 1.0.0Travel Expenses & Reimbursement · 1.0.0

从小票、账单和一句说明持续记账，核对多币种与实付金额，区分退款、代付和个人消费，整理凭证与报销待办。Record receipts, statements and short notes. Check currencies and actual payments, distinguish refunds, advances and personal spending, and organize evidence and reimbursement tasks.

先给出行程、公司报销口径、记账本币及已有表格。发来小票与扣款记录，核对同笔费用不要重复；票面币种和实际扣款分别保留。它整理记录和缺项，不代替财务审批或擅自判定税务合规。Provide the trip, company reimbursement policy, base currency and existing workbook. Match receipts and charges without double counting; retain receipt currency and actual payment separately. It organizes records and missing evidence, not financial approval or tax compliance decisions.

原客户工作台继续保留Keep the existing workbench

工作台兼容技能保持 V0.4.7，原客户资料、动态与人工决策工单继续使用。新专家团导入不是客户资料迁移，也不代表已自动连接桌面工单。需要工单协作时仍按《决策工作台使用手册》配置连接并验收。Workbench compatibility skill stays at V0.4.7. Existing records, updates and decision requests remain. Importing the new expert team does not migrate customer records or automatically connect desktop requests. Configure and verify that connection using the Decision workbench guide when needed.

应用内登录与官网衔接In-app sign-in and website transfer

在桌面端“注册／登录”填写邮箱，同意使用许可与隐私说明后获取验证码。首次验证会创建账号，已有账号直接登录，不需要再去官网确认。验证码5分钟有效、只能使用一次，重新获取间隔60秒。Enter your email under Register / Sign in in the desktop app, accept the licence/privacy notices and request a code. First verification creates an account; existing accounts sign in without website confirmation. Codes last five minutes, work once and can be requested again after 60 seconds.

登录后从应用的“官网账户”入口打开默认浏览器，通过短时一次性凭证建立同一账号会话。浏览器已有其他账号时先确认切换；直接手输网址、其他浏览器或其他设备不保证自动登录。After sign-in, use Website account in the app to open the default browser with a short-lived single-use transfer. A different browser account needs switch confirmation. Typing the URL yourself, another browser or another device is not guaranteed to sign in automatically.

“已提交发送”表示发信服务接收请求，不表示进入收件箱。未收到先检查垃圾邮件与邮箱拼写，60秒后可重试；服务失败会明确提示，不再让用户空等。仍收不到请反馈客户端版本、邮箱服务商和大约时间，不提供验证码或密码。Submitted means the mail provider accepted the request, not inbox placement. Check spam and spelling, then retry after 60 seconds. Service failures are explicitly reported. For continued issues, share app version, mailbox provider and approximate time, never a code or password.